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Please Contact: Sales

Call: 800-338-4639

Monday - Friday: 8 A.M. - 7 P.M. CST
Saturday & Sunday: Closed

Please Contact: Customer Service

Important Note!

1. Please view our Return Policy before contacting Customer Service regarding returns.

2. Our Customer Service can only provide support for products purhased from:

HorizonHobby.com
Horizon Hobby phone sales orders
Horizon Hobby eBay store
Horizon Hobby Amazon store

3. Our Customer Service can provide you with a return authorization

Call: 888-959-2307
*Select #4 for Returns

Monday - Friday: 8 A.M. - 5:00 P.M. CST

Please Contact: International Sales

Important Note!

1. Please review our International Shipping Policies before contacting Customer Service regarding international shipments.

Call: 217-352-1913

Monday - Friday: 8 A.M. - 5 P.M. CST

Please Contact: Product Support

Important Note!

1. Horizon Hobby supports the following radio control brands:

Blade, Dynamite, E-flite, Evolution Engines, ECX, Force RC, Hangar 9, HobbyZone, Losi, Team Orion,
ParkZone, Phoenix Simulator, Pro Boat, Saito Engines, Spektrum, Team Losi Racing, Revolution, Vaterra, Zenoah

Call: 877-504-0233

Monday - Friday: 8 A.M. - 7 P.M. CST
Saturday: 8 A.M. - 5 P.M. CST
Sunday: Closed

Please Submit a Service Center Request

Important Note!

1. To electronically submit a Service Request or to Check Repair Status, visit our Service Center Contact and Inquiry page.

2. Horizon Hobby supports the following radio control brands:

Blade, Dynamite, E-flite, Evolution Engines, ECX, Force RC, Hangar 9, HobbyZone, Losi, Team Orion,
ParkZone, Phoenix Simulator, Pro Boat, Saito Engines, Spektrum, Team Losi Racing, Revolution, Vaterra, Zenoah


Call: 877-504-0233

Monday - Friday: 8 A.M. - 5 P.M. CST

Please Contact: Model Railroad Support

Important Notes!

1. Contact our Model Railroad support for questions about:

Warranty questions
Repair questions
Technical support
Product information

2. Contact our Model Railroad parts for questions about:

Missing parts requests
Parts related inquiries

3. Horizon Hobby supports the following model railroad brands:

Athearn, Roundhouse, McHenry

Call: 310-763-7140

Monday - Friday: 8 A.M. - 4 P.M. PST

Please Visit: Idea & Invention Submissions Page

1. To submit a product or invention idea, please visit our:

Idea & Invention Submissions Page

Please Contact: A Member of Team Horizon

Important Note!

1. Due to high demand, we are currently not accepting donation requests or requests for members to attend events

If you are interested in becoming a member of Team Horizon, please inquire with Members at events and shows.
Membership is by invitation only.

Please Contact: Webmaster

Call: 800-338-4639

Monday - Friday: 8 A.M. - 5 P.M. CST

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