Train Support

Train Support Contact Information

1. Contact our Model Railroad support by emailing us at athearnhelp@horizonhobby.com for questions about:
   • Warranty questions
   • Repair questions
   • Technical support
   • Product information
2. Contact our Model Railroad parts by emailing us at parts@athearn.com for questions about:
   • Missing parts requests
   • Parts related inquiries
3. Horizon Hobby supports the following model railroad brands:
• Athearn®
• Roundhouse®
• McHenry Couplers®