We strongly encourage emailing our product support staff. We're always striving to answer e-mails as quickly as possible, but we ask that you please allow us time to be able to reply. We are extremely sorry that our wait times have been extended. Please utilize all self-help options available. We appreciate your understanding in these difficult circumstances.Email Address: firstname.lastname@example.org
to submit your question
If you have any technical questions about your Horizon Hobby product, most of the answers you’re looking for can be found in the ‘Manuals & Support’ tab of its horizonhobby.com product page. To find the page for your product, enter the product name or item number in the search field at the top of this page.
Links to the ‘Manuals and Support’ content for the most asked about products.
Give Us a Call
If you can’t find the answer you need online, we’re just a phone call away.
Our staff is available to help you:
|Monday-Friday:||8 A.M. – 6 P.M. CST|
|Airplane Questions?||Call 888-959-2305|
|Heli/Multi Rotor Questions?||Call 888-959-2304|
|Surface Vehicle Questions?||Call 888-959-2306|
|General Support Line||Call 877-504-0233|
Horizon Hobby Brands We Support
Looking for Support for Other RC Brands?
If you do not see the brand name of your product in the above list of brands supported by Horizon Hobby, please contact its manufacturer for support. Below are support numbers to some of the manufacturers you may be looking for.
Estimated Service Turnaround Times (Business Days)*
*Turnaround time is initiated when the product is checked in by Horizon Hobby. The turnaround time provided is an estimate based on the incoming repair volume and is subject to change without notice.