Shipping Policy

Horizon Hobby ships to all 50 States as well Puerto Rico, Virgin Islands, and all APO/FPO addresses. Additionally, we now ship to over 100 countries worldwide. Some restrictions apply based on destination and shipping method.

Shipping charges are displayed at the time of checkout. Rates are subject to change at the discretion of the shipping carrier and/or Horizon Hobby. Horizon Hobby selects and may change default shipping carriers at any time with or without notice.

Free Shipping on orders over $99

Qualifying Orders:

  • Contiguous United States orders only
  • Shipped via Horizon Hobby's choice of carriers and services (most orders will take 3-7 business days)
  • No guaranteed delivery date
  • Tracking numbers may not be available
  • Applicable on orders $99 or higher prior to taxes and fees
  • Contiguous United States shipments only
  • Available on in-stock orders only

$2.99 Standard Shipping on Orders Under $99

Qualifying Orders:

  • Contiguous United States orders only
  • Shipped via Horizon Hobby's choice of carriers and services (most orders will take 3-7 business days)
  • No guaranteed delivery date
  • Tracking numbers may not be available
  • Upgrade to FedEx Ground for $6.99 for guaranteed delivery timeframe and tracking information (within 5 business days for contiguous US)
  • Orders may not exceed $99 prior to taxes and shipping charges
  • Due to restrictions beyond our control, some items may not be allowed to ship standard. Please see Ground Only Shipments for details. We regret any inconvenience.

Free Shipping on APO/FPO Orders

Free shipping to support our servicemen and servicewomen

  • APO/FPO addresses
  • Shipped via standard shipping option
  • The United States Postal Service no longer allows for the shipment of LiPo batteries to overseas military addresses. Please see Ground Only Shipments for details.
  • Other restrictions may apply based on APO/FPO shipping rules.

Oversize Packages

Items which are considered "oversize" are noted on horizonhobby.com. Oversize packages will not ship 2 Day, Overnight or Saturday Delivery. For shipments to Puerto Rico, please call for a shipping quote. Oversize packages are not eligible for gift wrap. Some oversize packages are restricted for APO/FPO shipping.

Shipping Rates

United States and US Territories:

Method USA
Under $99
USA
Over $99
AK/HI PR/VI
Standard $2.99 FREE $10.99 $10.99
Ground $4.99 $6.99 $17.99 N/A
2 Day* $9.99 $19.99 $33.99 $33.99
Next Day* $19.99 $29.99 $47.99 $47.99

*Expedited services ONLY run Monday through Friday. Any orders placed on Friday will not be received until the next week.

Canadian orders placed over the phone:

Method Cost
Mail $10.99
Ground $17.99
Express* $33.99
Priority** $47.99

* Express orders will arrive at the US/Canada border within 2 business days. Customs may delay final delivery—Horizon Hobby is not responsible for late shipments.

** Priority orders will arrive at the US/Canada border within 1 business day. Customs may delay final delivery—Horizon Hobby is not responsible for late shipments.

International Shipping — Canada and Rest of World orders placed over the web:

Horizon Hobby has partnered with BorderFree to make international shipping even easier with fast and affordable shipping and expanded payment options, including PayPal. Shop with the ease and convenience of prices in local currency and enjoy the option to include all duties and taxes at checkout for a guaranteed price.

Once you submit your order, the total is guaranteed at the exchange rate indexed when you placed your order. As long as you select to prepay duties and taxes during checkout, the order total presented at checkout is the exact amount you'll be billed by Borderfree, and there will be no additional costs due upon delivery.

Want to learn more? Read our International Shipping FAQs here

View a list of all countries we ship to here

PayPal Shipping

For your convenience we offer PayPal as one of our payment options. As required by PayPal, we can only ship orders to PayPal verified addresses. We cannot ship an order over $99 to a PO Box, even if it is to a PayPal verified address. All orders above $250 will require a signature. PayPal is an accepted payment for many currencies through our partner BorderFree. If PayPal is accepted for your currency, you will see that option during checkout.

Due to the nature of how PayPal works, we cannot accept PayPal as a payment method for backordered items. If your cart contains both backordered and in-stock items, you may purchase the in-stock portion of your order with PayPal. You will need to create a second order with your backordered items and pay with a credit card or gift card.

Paypal cannot be used with other payment methods such as Gift Card or Credit Card on the same order.

All shipping, fraud prevention and backorder policies, including all other policies put in place by Horizon Hobby, LLC, still apply to all orders submitted with PayPal unless otherwise noted.

Per PayPal policy, all refunds must be processed within 60 days of the initial transaction. We cannot refund any PayPal transaction after that time.

Shipping Times

Every in stock order we receive by 2:00 P.M. (CST) Monday - Friday ships out the very same day. Depending on your location and the availability of product, orders are shipped from our Illinois or California warehouses. All international orders will be shipped out of our Illinois warehouse. Order processing may be delayed by any incorrect or incomplete information provided by you or your payment provider. You will be notified by email if we need additional information to process your order. Delays due to payment processing are not the responsibility of Horizon Hobby, LLC.

Expedited Shipping

Two day and Overnight shipping methods via our carrier ship Monday – Friday ONLY. Please note that orders placed after 2:00 P.M. (CST) on Friday will not ship out from our warehouse until the following Monday, and that shipping carriers do not deliver expedited orders on the weekend.

Shipment Arrivals

Please be aware that most carriers are closed for national holidays and are not held responsible for delays due to weather conditions or natural disasters. Your order acknowledgement includes a tracking number for all UPS and Federal Express shipments. Accurate tracking is not available until one business day before the expected arrival. If you have an account on HorizonHobby.com, you may track your order from your Order History page after you log in to the Account section of our site.

Horizon Hobby and/or the carrier reserve the right to request a signature for proof of delivery. We cannot demand a shipment carrier to leave a package.

You may also visit the following websites to track your packages or feel free to contact us at 1-800-338-4639.
https://tools.usps.com/go/TrackConfirmAction!input.action
http://www.ups.com/tracking/tracking.html
http://www.fedex.com/us/tracking/

Missing or Damaged Shipments

Please be sure to reconcile the number of boxes shipped with the number of boxes received. On occasion carriers may deliver boxes separately. Please note that ground and air shipments are often assigned to separate trucks and may arrive at different times of the day. Additionally, orders shipping from different warehouses may arrive on different days.

Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur.

Ground Only Shipments

Lithium / Li-Po Batteries

Both rechargeable and non-rechargeable power sources, common in computers, cell phones, cameras, and other small electronic devices. If dropped, crushed, or short-circuited, these batteries can release dangerous amounts of heat and may ignite, and are dangerous in fires. Special regulations, with special labeling or marking requirements, apply to shipping these batteries by Ground and Air both domestically and internationally.

Due to these regulations, certain Lithium batteries may be restricted for sale to Alaska, Hawaii, Puerto Rico, Guam, Canada, and other International locations.

Due to the Watt-hour rating of the cell or battery, certain lithium batteries may be considered a hazardous or dangerous good item. Shipments requiring dangerous goods shipping documents are shipped via FedEx. FedEx Ground hazardous materials shipments may not be shipped to, from or within Hawaii or Alaska.

FedEx Express will only ship dangerous goods to the following cities in Alaska:

Anchorage, Anchor Point, Big Lake, Birchwood, Chugiak, Clam Gulch, Cooper Landing, Eagle River, Eileson, Elmendorf, Ester, Fairbanks, Ft. Richardson, Ft. Wainwright, Girdwood, Homer, Houston, Indian, Kasilof, Kenai, Kodiak, Moose Pass, Ninilchik, North Pole, Palmer, Peters Creek, Seward, Soldotna, Sterling, Talkeetna, Trapper Creek, Wasilla and Willow.

Dangerous Goods are not accepted by FedEx Express at the following Hawaiian zip codes:

96737, 96742, 96742, 96747, 96752, 96769, 96772, 96774, 96776, and 96796.

For a complete listing of Domestic zip codes where dangerous goods are not accepted by FedEx Express, please visit the following link http://images.fedex.com/us/services/pdf/DG_ZIPs_Not_Served.pdf.

Hazardous Materials

Hazardous materials (HAZMAT) are only available via ground shipping.

ORM-D - Other Restricted Material

ORMD items can only be shipped via ground delivery. Products of this nature include quarts of fuel, glues, paints, thinners, and aerosol sprays. We cannot ship ORMD items to Alaska, Hawaii, Puerto Rico, Catalina Island, APO / FPO or international addresses at this time.

Proposition 65

Products delivered to California residents may have a Prop 65 label. For more information on Proposition 65, please visit the websites below.
OEHHA Prop65 Information
Current Prop65 list


Taxes

Items sold by Horizon Hobby, LLC and shipped to destinations in the following states are subject to tax:

  • Illinois – 7.5% Items and Shipping
  • California – 7.25% Items and Shipping

How Sales Tax is Calculated

Sales tax on items sold by Horizon Hobby, LLC are assessed in accordance with state tax laws. In Illinois and California, local law requires assessing tax to be assessed on both the items sold, as well as the shipping charges.