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| Shipping Method: |
Shipping Prices: |
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[Cont. US] |
[AK,HI] |
[PR] |
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| U.S. Post Office* |
$4.99 |
$9.95 |
$9.95 |
| • Only available for orders
under $50 |
|
| Ground/Ground Equivalent Shipping |
$7.99 |
$16.99 |
$16.99 |
| • No PO Box deliveries; Delivery
time is 3-5 days |
|
| 2-Day Air |
$19.99 |
$27.99 |
$27.99 |
| • No PO Box deliveries |
|
| Overnight Delivery |
$27.99 |
$39.99 |
$37.99 |
| • No PO Box deliveries or Oversize
Packages |
|
| Saturday Delivery |
Quotes |
Quotes |
Quotes |
• No PO Box deliveries or Oversize
Packages
Only available on Overnight orders |
|
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*Post Office
Orders which do not meet the restrictions for Post Office will be shipped
by standard ground and charged accordingly without notification. Post Office
shipping does not guarantee time in transit or provide tracking. Post Office shipments
can take up to 3 weeks to receive. Lost shipments
are not available for investigation for at least 30 days. Orders shipped
via Post Office are at the consumer's risk.
Oversize Fees
Items which are considered "oversize" are noted on the website. Oversize
fees range from $8.50 to $17.00. Exact charge will be noted at checkout.
Oversize packages cannot ship Overnight or Saturday Delivery. Oversize packages
cannot be combined with other packages, therefore an additional shipping
charge will be incurred for additional items on your order. |
| |
| Shipping to Canada |
Standard shipping in Canada is ground delivery via UPS. All orders to Canada may incur local taxes, customs
duties and/or additional charges such as brokerage fees. These charges are the
sole responsibility of the buyer. If at any time Horizon Hobby is billed for
these charges, Horizon will in return bill the buyer in the same manner the
original order was billed.
Horizon Hobby has no prior knowledge of how much the charges will be or when these charges will be applied.
Refused or returned shipments in which Horizon Hobby incurs additional
shipping fees will be assessed on the return credit.
Canadian orders under $50 will be shipped via Post Office unless otherwise
requested. All orders over $50 must be shipped via Ground delivery.
Horizon Hobby will not honor requests to falsify invoices, country
of origin information or suppress tariff codes.
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| |
| International Orders |
Horizon Hobby guarantees shipping only to the United States and Canada. For shipping status of other countries, please send inquiries to websales@horizonhobby.com. Please note that in many cases we are unable to ship outside the U.S. and Canada.
For a listing of international dealers, click here. |
| |
| Shipping Times |
Every in stock order we receive by 2:00 P.M. (CST) Monday - Friday ships out the very
same day. Depending on your location and the availability of product, orders are shipped from our
Illinois or California warehouse. Order processing may be delayed by any incorrect or incomplete
information provided by you or your payment provider. Delays due to payment processing are not the
responsibility of Horizon Hobby Inc.
Standard shipping in the continental United States is ground delivery via FedEx. Shipments via U.S. Post Office
do not provide tracking for your merchandise. |
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| Shipment Arrivals |
Time in transit is not guaranteed by the U.S. Post Office.
Air shipment time in transit is guaranteed by the shipper. However, most
carriers are closed for national holidays and not held responsible for delays
dues to weather conditions or natural disasters. Your order acknowledgement
includes a tracking number for all UPS and Federal Express shipments. Accurate
tracking is not available until 1 business day before the expected arrival. If you have an account,
you may track your order at our new Order History page after you log in to the Account section of our site.
You may also visit the following websites to track your packages or feel
free to contact us at 1-800-338-4639.
http://www.ups.com/tracking/tracking.html
http://www.fedex.com/us/tracking/ |
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| Missing or Damaged Shipments |
Please be sure to reconcile the number of boxes shipped
with the number of boxes received. On occasion carriers may deliver boxes
separately. Please note that ground and air shipments are often assigned
to separate trucks and may arrive at different times of the day.
Please do not accept boxes with exterior damage. If the box has been delivered
without your signature, contact the carrier before opening the package.
The carrier will need to inspect the box and verify any damage before refund
or replacement can occur. |
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| Hazardous Materials |
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Hazardous materials (HAZMAT) are only available via ground shipping.
Shipments such as fuel will be charged an additional $20 per case. Other
boxes containing hazardous materials such as model rocket engines or igniters
will also be charged an additional $20 per box. Please place HAZMAT orders
separately.
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| ORMD - Other Restricted Material |
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This is material that may not be hazardous but is still restricted to
ground shipping. You may choose to have these products shipped ground
delivery via ground delivery or U.S. Mail. Products of this nature are
sealed batteries, quarts of fuel, paints, and aerosols.
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| Proposition 65 |
Products delivered to California residents may have a Prop 65 label. For
more information on Proposition 65, please visit the websites below.
Web Links
OEHHA
Prop65 Information
Current
Prop65 list |
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