Liability
Responsibility
We'll go all out to help you choose the right combination of products for your hobbying needs. And we'll bend over backwards to make sure you're satisfied. But there's a limit to everything. And here's ours:

We cannot accept responsibility for injury and/or crash damage or loss of kits, engines and accessories, parts and materials that occurs during the use of any radio-controlled model. The user shall determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith.

If you substitute or replace normal kit hardware and/or radio components with after-market accessories, HORIZON HOBBY, INC. cannot be held responsible for problems or equipment failure caused by incompatibility or modifications. This includes all other products sold by HORIZON HOBBY, INC..
 
General Errors
HORIZON HOBBY, INC. makes every effort to ensure the accuracy of the information published in our catalogs and on our Web site(s). However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. HORIZON HOBBY, INC. makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as is" without warranty of any kind.
 
Pricing Errors
If an error is made and a product is listed at an incorrect price, HORIZON HOBBY, INC. shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, HORIZON HOBBY, INC. shall immediately issue a credit in the amount of the incorrect price.

Note: We do not guarantee HORIZON HOBBY, INC. prices listed on other websites or price engines.
 
We Accept Visa, MasterCard, American Express, and Discover.
If you are having your merchandise sent to an address that is different from your billing address we request that the address be on file with the credit card company. HORIZON HOBBY, INC. has the right to turn down an order that is shipped to an address other than the billing address on your order. Please ensure that your shipping address is on file with the credit card issuing bank so we can process your order.
 
We Accept PayPal
For your convenience we offer PayPal as one of our payment options. As required by PayPal, we can only ship orders to PayPal verified addresses. We cannot ship an order over $50 to a PO Box, even if it is to a PayPal verified address. All orders above $250 will require a signature.

Due to the nature of how PayPal works, we cannot accept PayPal as a payment method for backordered items If your cart contains both backordered and in-stock items, you may pay the in-stock portion of your order with PayPal. We will then contact you when the backordered items are available to arrange payment via any of our accepted credit cards.

All shipping, fraud prevention and backorder policies, including all other policies put in place by Horizon Hobby, Inc., still apply to all orders submitted with PayPal unless otherwise noted.

Per PayPal Policy, all refunds must be processed within 60 days of the initial transaction. We can not refund any PayPal transaction after that time.
 
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