Fast Serve
Since we created it in 1986, Fast Serve on-line ordering and information software has existed for a single purpose: to make it easy for you to connect with us. With the latest version of Fast Serve, weve made this connection faster, easier and more versatile than ever. Since every hobby shops needs are different, we offer Fast Serve in both a completely Web-based version or as Windows software you load onto your PC. Fast Serve allows you to confirm the stock status of all items requested. Whichever version you choose, youll have a 24/7 connection to Horizon Hobby that will give you unequalled flexibility in meeting the ever-changing needs of your customers.

New Store Operations and Point of Sale Systems
Horizon Hobby has teamed up with Digital Retail solutions to offer a new state of the art point of sale system for hobby retailers. Based on the popular Microsoft Dynamics Retail Management System and with exclusive add-ons developed by DRS, this system will give you all the capabilities you have been looking for. If you have been considering a POS system for your store or an upgrade from an existing system, we encourage you to call or e-mail. Everything from software only to complete hardware bundles are now available and at special pricing for Horizon dealers. DRS also offers special service and setup options that will help you get started quickly and keep your system working for you.

Fast Forward
Our Fast Forward program keeps you on top of the very latest releases in RC. Depending on what categories you sign up for, new products will be shipped to you first, automatically, and at a discounted price, as soon as they are available. This way you can be among the first to offer these hot new products to your customers.

Horizon Stocking Order
This is a great way to expand your shops selection to include a new category or line of products, all in one shot. Our knowledgeable staff will help you select the high-turn items you need to be successful.

Same Day Shipping
Orders received by noon ship out that day. Two warehouse locations enable us to reach most of the U.S. in 13 days using economical ground transportation.

Quik Ship
Same day shipping of up to six items, until 3:00 p.m., from your home Horizon branch.

New Horizons
Horizon Hobbys bimonthly wholesale sales publication catalogs all the current hot deals on the best products in the business. With special attention given to the newest products, you can keep your inventory stocked with the things consumers will be clamoring for.

New & Hot
In addition to great deals in New Horizons, we keep you up-to-date on the most exciting new releases in RC, trains, plastics and general hobbies with New & Hot. New & Hot is part of each New Horizons publication, but is also published separately between New Horizons issues so you will never miss a thing.

Horizon Focus
The most convenient way to receive weekly news on late-breaking product announcements and special sales is through your e-mail. Horizon Focus provides dealers with the best updates on hot new products and special sales throughout the year, along with announcements about upcoming deals and news on approaching trade shows and events. You also have the option to sign up for additional e-mail updates relating to more specific areas of RC.

Newsfax
Receive news on late breaking product announcements and special sales over your fax machine. You select just the categories you want to receive. Plastics & General NewsFax keeps you updated on the latest releases from names like Revell-Monogram, Testors and Hasegawa. Train NewsFax is a dedicated news broadcast for model railroading shops. Regular NewsFax keeps you updated on all the best new RC hobby items.

Merchandising Materials
Signs, point-of-purchase, in-store videos and much more are available for our key proprietary products.

Co-op Advertising
Horizon Hobby's Co-op advertising plan is simple. Place any local or regional advertising that highlights or promotes select Horizon proprietary products, and we'll reimburse you up to 50% of your total ad cost, based on your accrued dollars. You automatically accrue co-op dollars any time you purchase Horizon Hobby proprietary products. There is no paperwork to sign or special action to take. It's that easy.

Product Support Staff
Phone technicians are available to answer questions on all of the products we sell. The Horizon Service Center handles all of the warranty and repair work for Horizon Hobby exclusive products and has the best turnaround time in the industry. Knowledgeable Sales and Customer Service representatives have the sole purpose of helping you provide the best possible products and services to your customers.

Horizon's Website
HorizonHobby.com is an invaluable resource for facts, reviews, manuals and technical data on Horizon Hobby proprietary products. Consumers can use The Horizon Store Finder on the site to locate your shop.

Definition of an OEM Account
An OEM account is a manufacturer who purchases product components to be fabricated or assembled to form a separate finished product. OEM accounts may NOT purchase products from HHI that by themselves are for resale. In short, an OEM account is not a hobby retailer and therefore may not circumvent hobby retailers by selling products other than those that it manufactures. It is generally understood that an OEM account manufactures (alters, customizes, etc.) products rather than just assembles components for resale. However, an OEM "assembler" will be considered for acceptance on an individual basis. Considerations will include facility, "business" approach, advertising, marketing, proximity to area retailers, etc.

Account Requirements
1. Must fill out special OEM Manufacturer Application that includes a non-sell agreement. Account must understand that we reserve the right to discontinue selling if agreement is not adhered to, or if we have complaints.
2. Must sign a letter of intent disclosing detailed information about the manufactured product. Must provide pictures and upon request, samples of the finished products for approval.
3. Must submit interior/exterior pictures of facility.
4. Only goods used directly by an OEM account may be purchased. Exceptions may be made at the sales manager's discretion.
5. Manufacturer must submit web site, ads, catalogs or brochures advertising the finished products for our files.
6. A manufacturer operating on their residential property must be approved by HHI. Considerations will include facility, signage, advertising, marketing, proximity to area retailers and overall business approach.
7. Minimum order amount $500.
8. OEM accounts will not receive our monthly newsletters.
9. An OEM account will be set up by credit on a COD or CIA basis only.
10. No freight allowance.